Privacy Policy
THIS PRIVACY POLICY DESCRIBES HOW DAPPAWPAWS PET PRODUCTS (THE “SITE” OR “WE”) COLLECTS, USES & DISCLOSES YOUR PERSONAL INFORMATION WHEN YOU MAKE A PURCHASE FROM OUR SITE.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site & relevant information to process your purchases. In our Privacy Policy, we refer to any information that can identify an individual (including the information below) as “Personal Information”. Refer to the list below for more information about what Personal Information we collect & why.
DEVICE INFORMATION
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what products you view, search terms, & how you interact with the Site.
Purpose of collection: to load the Site accurately for you & to perform analytics on Site usage to optimise our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Customer Support Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information including credit card numbers, email address or phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with order confirmations & communicate with you. We screen our orders for potential risk or fraud & when in line with the preferences you have shared with us, we provide you with information relating to our products or services & targeted advertising.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
MINORS
The Site is not intended for individuals classed as a minor in New Zealand. We do not intentionally collect Personal Information from minors. If you are the parent or guardian & believe that your child has provided us with Personal Information, please contact us to request deletion at sales@dappapaws.co.nz
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services & fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws & regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As stated above, we use your Personal Information to provide you with marketing communications, we believe may be of interest to you.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
USING PERSONAL INFORMATION
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping & fulfilling your order, or keeping you up to date on new products, services & special offers & discounts. You can unsubscribe from our mailing list anytime.
COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising & social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions & preferences. Cookies also provide information on how people use the website, for example whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing & persistent cookies last until they expire from the date they are downloaded to your device or are deleted. Most of the cookies we use are persistent.
You can control & manage cookies in various ways. Removing or blocking cookies can sometimes negatively impact your user experience.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Please also that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
CHANGES
We may update this Privacy Policy from time to time in order to modify, for example, make changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT
For more information about our privacy practices or if you have questions please contact us by e-mail at salesdappapaws.co.nz
